Customer 360s

How long does it take to find an account, review their CRM record, check their product usage, evaluate their recent ticket history and assess their billing health? What if you could focus on revenue, instead of research? Empower your team with account vitals, financial health, usage trends and service touchpoints where they want them and when they want them.

Everything you need to know about a customer, in one place.

Your revenue team doesn't need another application to learn how to use. Instead, supercharge their performance by giving them what they need, when they need it wherever they want it.

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Unlock Key Insights

Customer 360s go beyond sharing what is already known or what has been seen before. They package and deliver information that is unique, enriched and aggregated from disparate systems.

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Accelerate Call Prep

With customer 360s delivered straight to their inbox, revenue makers can spend less time on research and more time developing strategies that produce business outcomes that align with growth.

MA- Improve Returns

Retain and Expand

With your revenue teams working faster and smarter than ever before, you'll be in a better position to create predictable revenue by decreasing churn, reducing payback period and improving customer lifetime value.


We Focus on Delivering a Low-Touch, High Value Experience

IR-Foundational Implementation

1. Gather and Discover

Back-end engineers extract and load data from source systems including customer relationship management, ticket management, subscription management and product usage platforms into a staging environment. Proprietary tooling is then applied to identify key components from raw datasets.

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2. Cleanse and Transform

Unstructured component data is organized and classified individually to reduce data redundancy and improve data integrity. This process lays the foundation to unify data from disparate systems and produces single sources of truth for key data like MRR & segment.

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3. Merge and Enrich

Once data has been properly organized and transformed, it's fully enriched to fill any missing data points and merged into a single, usable dataset to make it possible to identify patterns, capitalize on strengths and improve weaknesses in your customer base.

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4. Analyze and Synthesize

Your fully enriched and completed customer data is then analyzed by our team of operations analysts and revenue strategists and delivered straight to your revenue strategists when they need it, wherever they want it.

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Ready to unlock key customer insights, accelerate team performance and improve  revenue retention?  Request a demo of Customer 360s and get started today. Get a Demo