Job Post: Conversion Rate Optimization Analyst

Job Overview

In this role, you will be responsible for delivering customer success by analyzing and implementing growth driven website monthly retainers. Through customer engagement, you will bring strategic inbound value to address business challenges and drive successful website conversion.

We’re in search of a Conversion Rate Optimization Analyst with a high level of GSD to contribute to our growth.

In this role, you will:

  • Ensure customer success and be the primary point of contact for a portfolio of enterprise and key B2B technology companies
  • Maintain customer retention by solving for the customer
  • Ensure customer success and be the primary point of contact for a portfolio of 5-7 clients
  • Create and execute testing strategies across a wide array of digital properties (home page, landing pages, thank you pages, etc.)
  • Develop visitor paths designed to measure and increase the percentage of visitors
  • Determine relevant metrics, establish goals, and create appropriate reports to track progress and evaluate program results, analyze efficiencies, and modify strategies based upon results as needed
  • Improve conversion rates on clients digital properties by leverage industry software to translate insights about users and customer segments into a compelling web / mobile / app user experience
  • Recommend enhancements to client’s digital properties based on findings, with the goal of enabling the maximum number of website visitors to become new customers or more engaged existing customers
  • Create and manage site optimization projects and priorities.
  • Develop business cases at a strategic and tactical level to ensure the right tests are being conducted in the correct sequence as part of our strategic optimization strategy and roadmap
  • Project coordinate to ensure scope and budget are met
  • Responsible for creating project schedules, coordinating deliverables, and facilitating resources for your portfolio of B2B technology companies
  • Liaison between customer and Web Design team to coordinate Web Support
  • Drive upgraded revenue from service upsells and existing service solution adoption
  • Maintain customer retention by solving for the customer
  • Serve as a brand enthusiast for New Breed suite of products and solutions
  • Help build and manage partner and customer relationships
  • Become an expert on inbound marketing methodologies
  • Identify potential “projects” opportunities that can be nurtured to “ long-term customers”

You need to:

  • Alignment with New Breed’s Culture Code
  • 3-5 years of relevant professional work experience
  • Previous experience in a customer facing role, preferably in the technology space
  • Expertise in web-based applications (Google Drive, Mockflow, Confluence, etc.)
  • Identify optimal process efficiencies

What's in it for you?

  • Work with awesome people who love what they do 
  • Get in the ground floor of a fast-growing company
  • Work with the worlds best inbound marketers 
  • Spend your day in an amazing office with awesome views  
  • Work with awesome clients and some of the fastest-growing companies

Apply Now