Inbound Marketing + Sales Blog

HubSpot Product Announcements from INBOUND 2020

6 min read

Every year, HubSpot makes major product announcements at their INBOUND event. In 2018, they launched HubSpot video, conversations and the standalone CMS. In 2019, they announced multi-touch revenue attribution reports and the expanded app marketplace.

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November 20, 2020

3 min read

How to Choose the Best Customer Service Software for Your Business

Long-term potential, usability and UI and integration support are just some of the things to consider when evaluating customer service software.

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November 12, 2020

6 min read

4 Factors to Consider to Get Your Product Pricing Right

Changes in pricing can impact your customer's happiness and your team's ability, so it’s critical to get your product pricing right the first time.

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November 6, 2020

4 min read

How Subscription Businesses Can Increase Customer Lifetime Value with Account Management

For subscription companies, customer lifetime value (CLV) is very important, which poses challenges in terms of how to best service your customer base.

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October 30, 2020

2 min read

What is a Freemium Model?

Freemium eliminates the time restriction of free trials so users can truly understand what value the product offers.

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October 20, 2020

2 min read

How to Leverage Customer 360s for Customer Success

You can set up automation to trigger playbooks based on data within your customer 360s, reducing the time you need to spend combing through customer data.

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October 6, 2020

4 min read

Why You Need to Have a 360-Degree View of Your Customers

A Customer 360 is a report that compiles all the aspects of a customer’s experience so you can have a one-stop-shop to understand a customer.

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